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                当前位置:首页>企业招聘>Customer Service Technician

                Customer Service Technician

                广东省-深圳市
                • 月薪8000-10000
                • 经验二年以上
                • 学历大专
                • 类型全职
                • 岗位分类JDG15416565466161
                • 行业钟表行业

                岗位描述

                Job tasks:
                After-sales service: repairing the returned goods
                - Confirm reception of the repaired watches to Cebu team
                - Audit the return goods and perform the defect analysis
                - Define the action required to repair the watch
                - Follow up reparation steps
                - Confirm the watch matches the required quality standard
                - Communicate with Cebu after-sales team about status and result
                - Get the goal shipment and ship back to end user
                - Realize, maintain and debrief activity reporting to his manager
                Sales service: own brand piece-to-piece assembly
                - Collect end-users order from Cebu team
                - Pilot piece-ti-piece assembly with production team (finished good stock availability, component availability, production schedule)
                - Confirm the watch matches the required quality standard
                - Communicate with Cebu sales team about status and result
                - Deliver the watch on time to the end user
                - Realize, maintain and debrief activity reporting to his manager

                任职要求

                Requirement:
                - English abilities : reading and speaking, compulsory

                - Customer oriented spirit : sense of service, attention to detail, empathy, down to earth (find a solution to satisfy each customer as first priority), respect of the commitment

                - Pro-active working attitude : team work, solution oriented, communication ability

                - Trading / Manufacturing understanding : junior, knowledge of the watch or micromechanics products, 2 years’ experience

                - Computer literate : word, proficient excel ; knowledge in operating ERP management system

                联系方式

                联系电话:0755-26996120-307

                联系手机:

                联系人:李小姐

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                法之时钟表(深圳)有限一分彩

                行业: 钟表行业

                E-MAIL:toby.mo@montrichardwatch.com

                电 话:0755-26996120

                地址:深圳市南山区蛇口街道太子路33号振兴大厦〗D座3楼F室

                一分彩规模:51-100人

                一分彩性质:外商独资

                一分彩简介:

                WeareFrenchownedcompanywithofficesinFrance,USA,MexicoandHK.Ourmainproductsarecompletewatch,includesport,premium&OEMwatches.Wealsodoingbusinessforpremiumgiftproducts.Wehaveastrongteamtoprovidefullrangeofservicesfromdesign,R&D,purchasing,production,QCandaftersaleservices.Inordertomatchthefastgrowth,wearelookingforrightcandidatetogrowwithus.Formoredetails,pleasevisitourwebsiteatwww.pacific-co

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